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The messenger chat head is a very important part of the messenger chat; it is used for drawing attention to the current message and also for taking actions based on the current message. However, it can be quite hard to use this feature when the chat head is not working. So, on this page, I will share with you how to fix chat heads not working.
There are ways you can fix the issue, such as restarting the phone, updating the messenger, clearing the messenger cache, and sometimes deleting and reinstalling the app.
The chat heads are a fun, easy way to access your messages in the Messages app. It’s a super convenient way to interact with your friends and family, but if you’re having trouble with Chat Heads not working, we’ve got some tips on how to get them up and run again.
Why Won’t My Chat Heads Work?
Chat Heads are a great way to get quick information without having to open up an app. But sometimes, they won’t work right, and that can be frustrating. Here is why:
Messenger app gets stuck in the background
If you’ve been having trouble with chat heads in the Messenger app, it may be because your device is stuck in the background.
You can check to see if this is the case by pressing the home button and swiping left on the app icon. If it doesn’t respond, try restarting your phone. If that doesn’t work, try closing out of all apps except for Messenger until you get back into it.
You are using outdated android version on your device
This is a common issue that can be caused by the fact that you are using an older version of Android on your device. The chat heads feature was introduced in Android 5.0 Lollipop, so if you’re running anything older than that, it’s not going to work.
Operating multiple apps at the same time that the chat head is running
Chat Heads works best when you’re not running another app at the same time. If you are running multiple apps at a time, it is possible the chat head does not work. So, you have to stop operating other apps and focus on messenger alone.
How To Fix Chat Heads Not Working?
If you are facing any issue with chat heads and want to fix it, then I found the best solution for this. You can fix this issue in different ways, and any of the methods below should work for you.
1. Update Facebook messenger
Facebook never stops updating, and as a result of this, your chat head that works formerly might stop working. So, the simple way to solve this is to update your messenger to the new version, which allows some features to work like your chat head.
2. Remove Messenger From Digital Wellbeing.
One of the features we use for parental guidance is digital wellbeing. It helps to limit the apps and some other things that can be used on the phone. So, one of the reasons the chat head is not working is because you have excluded the messenger app.
The right way to solve this issue is to remove the app from digital well-being, and below is the way you can go about it.
Note: This solution only works for those who use the digital wellbeing feature on their phone
1. Open the settings on your phone.
2. Click on the digital wellbeing and parental control
3. Choose app timer
4. Select delete all app timer
5. That should solve the issue
3. Free Up Your Device’s Ram
When there are too many apps running, such as multitasking, it can result in the chat heads not working. So, the best thing is to free up the space on your mobile device. You should close all other apps and switch off the phone.
Restart the phone and use the messenger alone. You should ensure the chat head is working before you try using another app.
4. Clear Messenger Data
If you use the messenger app often, then it is common to have some data stored, which might end up affecting the functionality of the app. The obvious one is the chat heads not working. You can easily solve that by clearing the storage data.
To do this, just follow the instruction:
1. Locate the messenger app
2. Long-press or hold the app
3. This should show you the app info and Click on the storage
4. Choose clear data
5. That should also solve the issue
5. Clear Cache
If you have your chat heads not showing, you might also want to clear the app cache. To do this, you can follow the method below:
- Locate the messenger app
- Long-press or hold the app
- This should show you the app info
- Click on the storage
- Choose clear cache
6. Disable Do Not Disturb
This is a feature that we love to use on our mobile to restrict anyone from disturbing us. While it stops calls and messages from reaching us, it can also hinder the functionality of some apps. So, if you have your DND on and your chat heads is not working, you will likely have to put it off.
7. Enable Notification On Your Phone
If you have the messenger notification set to off on your phone, then you should not expect the chat heads to work. The way to solve this is to enable the notification.
1. Locate the messenger app
2. Hold for some seconds
3. Click on the info as seen in the image
4. Click on notification
5. Enable the notification
This page on how to fix chat heads not working covers all the reasons and possible ways you can solve the issue. If you find yourself in a situation where your chat head is not working, you should try any of the solutions I have provided on this page.